FAQ - AoA DVD COPY

FAQ

Reading & Copying

Q1:   What do I do if AoA DVD COPY hangs or crashes while copying?
Q2:   The program can't detect my inserted DVD movie, what's wrong with it?
Q3:   After I load a DVD, I get an error message "Failed to read VOB/IFO files" or "Error code 35 ", why?

Writing/Burning

Q4:  I get the following error when burning a disc, what might be causing this?
       "Writing failed, exception 8, status 31, text 'CStarBurn_ScsiTransport ASPI:: ExecuteCDB(): Command Failed"

Q5:  How can I preview my movie before I burn a DVD?
Q6:  How can I make more than one copy from the source DVD without putting back the original each time?

Playing the DVD

Q7:  I can play the copied DVD on my computer but it won't play on DVD player.

Update

Q8:  When I update the program from the website, I get an error message: "An error occurred while trying to replace the existing file: DeleteFile failed; Code 5." Why?

General

Q9:   What are the difference between DVD5 and DVD9?
Q10: Can I copy both NTSC and PAL DVD movies?
Q11: Can I copy a DVD no matter which region code it has?
Q12: After I finished copying, I found the temprorary files was not deleted. Why?
Q13: How to disable AIN (Auto-Insert Notification)?


Q1: What do I do if AoA DVD COPY hangs or crashes while copying?

Some new DVDs may have their unique protecting mechanism. To copy such DVDs you need to install a specialized DVD decrypting software, e.g. AnyDVD ( http://www.bestdvdsoft.com/dvdcopy/anydvd.htm ).

Please use AnyDVD Ripper (Windows Start Menu -> AnyDVD -> AnyDVD Ripper) to decrypt this troublesome DVD onto your hard drive first, and then load it into AoA DVD COPY from your hard drive (Hard Drive to DVD).


Q2: The program can't detect my inserted DVD movie, what's wrong with it?

Please see Q1.   


Q3: After I load a DVD, I get an error message "Failed to read VOB/IFO files" or "Failed to decrypt the movie, Error code 35 ", why?

Please see Q1.   


Q4: I get the following error when burning a disc, what might be causing this?
"Writing failed, exception 8, status 31, text 'CStarBurn_ScsiTransport ASPI:: ExecuteCDB(): Command Failed"

Please follow this guide and see if that makes any difference. http://www.aoadvdcopy.com/imgburn.htm


Q5: How can I preview my movie before I burn a DVD?

In the Options dialog, simply press the "Export" button and choose "Save to Hard Drive". The movie will be saved on your hard drive for previewing with a software DVD player. You can simply drag the "VIDEO_TS" folder into the software player's window to play the DVD.

You can then burn the movie by going back to the Options dialog and in the "Source" field choose "Load From Hard Drive" and selecting the folder with the movie. Don’t forget to set your "Target" back to your DVD burner.     

Related link: http://www.aoadvdcopy.com/dvdtoharddrive.htm


Q6: How can I make more than one copy from the source DVD without putting back the original each time?

First of all, you need to uncheck the box "Automatically delete temporary files when backup is complete" on the System Settings window.

And then begin to copy your DVD. The copy process saves the ready-to-burn DVD files in the Temp Path you specified. You can directly burn the DVD files to a blank DVD disc by the following steps.

1. Restart AoA DVD COPY (Recommended).
2. Change the Source DVD location as the specified temp path (e.g. "E:\AoATemp\ROMAN_HOLIDAY\") that contains the ready-to-burn DVD files.
3. Click on the Export button and then select a DVD burner.
4. Finally, press the Start button to start burning.

Repeat step 1-4 to get more copies.   


Q7: I can play the copied DVD on my computer but it won't play on DVD player - Why?

First of all, please follow the instructions in Q4.

Another problem can be you are not using the right type of disc for your player. Some players will only read one of the formats (+ or -) but both, others won't read either. Check with this link and see if you shouldn’t use another format: DVD Players.

We suggest you try a few samples of media to ensure compatibility before ordering large quantities of discs to back up your DVD collection.     


Q8: When I update the program from the website, I get an error message: "An error occurred while trying to replace the existing file: DeleteFile failed; Code 5." Why?

First of all, please restart your computer. Then be sure to disable your anti-virus software and reinstall the program.   


Q9: What are the difference between DVD5 and DVD9?

DVD5: Cheap and popular. Single side, single layer. 4.7 gigabyte capacity, 2 hours and 15 minutes MPEG-2 viewing time.
DVD9: Expensive. Single side, dual layer. 8.5 gigabyte capacity, 4 hours MPEG-2 viewing time. 
 


Q10: Can I copy both NTSC and PAL DVD movies?

Yes, both DVD NTSC and PAL DVD movies can be copied. But you can't convert between the formats. 

NTSC and PAL are broadcast formats which are very different. The frame rate and resolution of each are not the same are require that the video be reencoded in order to convert between formats. 


Q11: Can I copy a DVD no matter which region code it has?

Every DVD movie is released with a region code which prevents a DVD player with a different region code from playing that DVD. A general rule of thumb is: if you can play the DVD, you can copy it. So if you want to copy a DVD, you'll have to make sure you can play it first. If you find yourself in a situation where you can't play the DVD because your DVD reader is set to a different region, you can purchase products on the internet that will remove region code protection from your DVD device.    


Q12: After I finished copying, I found the temprorary files was not deleted. Why?

All the DVD copy software need to Copy DVD movie to the temporary folder on your hard drive, and then burn it from hard drive to a blank DVD disc. After the backup is complete, you may delete the temporary folder manually or let the program do it automatically to release the hard drive.
 
1. Click the System setting button to open the system setting window. http://www.aoadvdcopy.com/systemsetting.jpg
2. Delete the temporary folder manually. You may find the path of the temp folder on the system setting window.
3: Check the box "Automatically delete temp files...". The program will delete the temporary files automatically when backup is complete.   


Q13: How to disable AIN (Auto-Insert Notification)?

Windows NT4/2000/XP/2003 Settings:

Windows NT4 must have Service Pack 6 installed.

Set the following registry value to disable Auto-Insert Notification with RegEdit.exe (Open the windows Start menu > select Run > enter regedit > click OK): HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Cdrom/Autorun=0

Windows 98/ME:

1) Open the 'Control Panel' and click on 'System'.
2) Select 'Device Manager' tab.
3) Click on the CD-Rom icon.
4) For every CD/DVD device in the list, do the following:

  • Select the Device.
  • Select 'Settings'.
  • Enable 'Disconnect'.
  • Enable 'Sync Data Transfer'.
  • Disable 'Auto Insert Notification'.
  • Enable 'DMA' (if available).
  • Click on 'OK'.

5) Repeat #4 for each device.
6) Reboot the system for settings to take effect.  

 

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